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The quality control of the TC420 digital LED controller has been slipping ever since 2020; it's to the point now where changes to my approach and product offerings must be made. One of the main selling points of this controller was its ability to have a full menu of preprogrammed cycle and intensity level options, giving you, the end user the ability to follow a seasonally adjusted approach which could mimic the natural cycles of any tropical or temperate biome.  I normally ship each TC420 with 4 different light cycles (11, 12, 13 and 14 hours) with 4 different intensity...

My cable package from China finally arrived after a brief scenic stop on the porch at my old house north of Seattle.   So far my testing looks very positive.  If the manufacturing consistency is there, this should solve some (or all) of the warranty and defect issues that were showing up over the last 6 to 8 months.

Back in 2020 when covid happened, I decided to carry more inventory than any business normally would.  Much or most of what I ordered was made before lockdowns had even had an impact.   But now I think the "covid effect" has finally kicked in with items that come from China. Everything in my inventory now was made when China was locked down tight and I'm seeing new and unique quality control issues now. Higher fail rates than ever before. Cables from a new manufacturer are set to show up soon. Hopefully this cures the issues we've been seeing over the...

Finally. A month after leaving WA, the 2nd moving truck finally showed up here in Ozark, Arkansas with all my work gear.   'Nuff said. I'm really excited to walk into this shop everyday now.  This was essentially a 5 year plan and now it's come to fruition.  I hope to attend regional reptile shows here in the South once i get settled and caught up.    Thanks to everyone for your patience during this transition, the next big task is finding a better vendor for plugs and cables.  The fail rate on that last batch is unacceptably high.  

* Wednesday July 26th update *  The "movers from hell" told me the truck with all my work stuff will finally be here on August 4th, so I hope to be back in biz shortly after it's arrival.   If you'd like to order a light while my move is in progress the system will still take orders, just realize that I do not anticipate being able to ship out again until the 3rd week in July.   If you place an order and would like to cancel, just call me.  425.471.1425 Thank you for your patience and continued support.